• Payment Policy

Payment Policy

At State Side Craft (operated by STATESIDECRAFT LLC), we are committed to providing a safe, seamless, and fully transparent checkout experience. All transactions on our store are processed in US Dollars (USD) and secured using industry-standard encryption protocols.

1. Accepted Payment Methods

We process all online orders securely through Shopify Payments. We accept the following major credit cards and debit cards:

  • Visa

  • Mastercard

  • American Express (Amex)

  • Discover

  • Diners Club
  • Paypal
  • Eligible digital wallets powered by card networks (Apple Pay, Google Pay, and Shop Pay where supported)

Note: We do not accept Cash on Delivery (COD), personal checks, money orders, direct bank wire transfers, or cryptocurrency.

2. Payment Security & Data Protection

Your financial safety and data privacy are our top priorities:

  • 256-Bit SSL Encryption: All sensitive data transmitted during checkout is encrypted using 256-bit Secure Sockets Layer (SSL) technology.

  • PCI-DSS Level 1 Compliance: Our payment processing infrastructure is hosted on Shopify Payments, which meets the highest standard of the Payment Card Industry Data Security Standard (PCI-DSS Level 1).

  • No Stored Card Data: State Side Craft does not store, process, or have access to your full credit or debit card numbers or CVV codes on our servers. All transaction details are handled directly by the secure payment gateway.

3. Payment Terms & Billing Verification

  • Point of Billing: Your card or payment account is billed immediately at the time your order is successfully placed.

  • Billing Address Verification: To prevent unauthorized charges and fraudulent transactions, the billing name, address, and phone number you provide during checkout must match the records on file with your issuing bank.

  • Order Authorization: If an authorization hold occurs or your payment is declined, please verify your details with your card provider or contact our support team.

4. Pricing, Currency & Taxes

  • Currency: All prices displayed on https://statesidecraft.com/ are listed in USD ($).
  • Hidden Fees: We do not charge hidden processing fees or membership surcharges. The total cost shown at final checkout includes only the product price, applicable sales tax, and shipping fee ($4.99 flat rate, or free for orders over $70.00).

5. Refunds & Payment Inquiries

  • If an order is canceled within the 24-hour window or returned in accordance with our [Return & Refund Policy], the approved refund will be issued directly to your original payment method.

  • Please allow up to 10 business days for the credit to appear on your bank statement or credit card balance, depending on your card issuer's settlement cycle.

6. Contact Information

If you experience any issues at checkout or have questions regarding billing, please contact our support team:

  • Store Name: State Side Craft

  • Operated By: STATESIDECRAFT LLC


  • Support Email: support@statesidecraft.com

  • Phone Number: +1 774-328-0822

  • Business Address: 446 Main St, Ste 1202, Worcester, MA 01608, United States

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-08:00) Pacific Standard Time (PST)